Knowledge base

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Popular articles

• Knowledge Database Search and Logging a Level 2 Support Request

  This article highlights the use of the support portal to search the knowled...

• Terms and Conditions Acceptance in the mobile application

  Terms and Conditions are a set of rules and guidelines that govern the use o...

• Payment Service Security Update

  Overview As part of the second Payment Services Directive (PSD2), new...

• Operations Portal - Help & Support

  This article explains how to use the available Help and Support button in th...

• How to Review Tickets in Freshdesk Support Portal

  With a verified account to access the support portal tickets created for a c...

• Knowledge Database Search and Logging a Level 2 Support Request

  Highlights the use of the support portal to search the knowledge database an...

• Admin Portal - Help & Support

  This article explains how to use the available Help and Support button in...

• Security Enhancement: Password Reset Process Update

  Overview We are committed to ensuring the utmost security of your dat...